Privacy Policy


In compliance Spanish law "Ley Orgánica 15/1999 de 13 de diciembre de Protección de Datos de Carácter Personal, (LOPD)". The Act gives you rights to know what information is held about you by any organisation that collects your data and ensures that this information is handled properly.

Our Privacy Policy advises what and how we collect and look after the information provided to us by you when you use our services and when we in turn provide you with our products and services. 

Please read the Policy so that you are aware of your rights and be aware that the terms may be updated over time.

1. What information we collect and why

In order for us to provide you with our products and services we typically collect the following from you:

a. Name, address, email, telephone number, date of birth, payment details and product/service details.

b. Other data, from time to time, to help us be better at what we do e.g., we might ask you for feedback on our service.

2. How we use your data

a. Primarily, we use your data to process your request to us to provide you with our products and services.

b. Occasionally we'll carry out research on our database of people who have registered with us. We'll use this for internal purposes only. The main reason is to help us make sure that Barcelona Balloon Flights provides you with everything that you are looking for.

c. To enable us to review, develop and improve the products, services and special offers online, i.e., for customer research purposes.

d. To occasionally carry out market research.

Your personal information will not be transferred to thrids except when required by law.

3.  Private Policy updates

Any future updates to this Policy will be published online at

4.  Contact Information

If you have any questions or concerns about our use of your personal information, or if you need to update any of the details that you know we hold about you, please do not hesitate to contact us at our Head Office:

Marketing Department

Barcelona Balloon Flights
Telephone: 0034 93 802 35 07